Operational improvement and change management

We examine clients' businesses and their changing operating environment in order to recommend improvements to operational aspects of their business. We provide interim management and change management to help facilitate rapid and effective transformation within client organisations.

• Advising a leading European telecommunications operator on realising synergies between fixed, mobile and internet business units
  
  
• Helping to incorporate a content standards process within a leading mobile operator's products division
  
  
• Working with a leading Asian Pacific telecoms operator on developing a sales channel growth strategy to meet forecasted growth
  
  
• Advising a leading Italian alternative network provider on the level of fees that altnets across Europe charge incumbents for call termination on the alnets’ network
  
  
• Developing the churn management strategy for an Asian mobile operator, reviewing and defining the churn management strategy and developing IT enabled tools for effective monitoring
  
  
• Developing a turnaround strategy and implementation plan for a European regional cable triple play operator
  
  
• Providing a large electrical engineering and electronics company with ongoing thought leadership and strategic direction to drive cost savings and to deliver sustained profitable growth